Store Terms & Refund Policy

1. What you're buying

Store purchases on GADSCAPE are sales of digital in-game content and benefits (donator ranks, bundles, cosmetics, in-game currency), delivered to the character name you provide at checkout. They are purchases of defined digital benefits, not charitable donations — regardless of any casual use of the word "donate" elsewhere on the site.

2. Checkout and delivery

Every order follows the same lifecycle:

1. While logged in (with two-factor login and a verified ID), you add products to your cart
2. You complete payment through our payment provider
3. Once payment is verified, the order is marked paid
4. The purchase is queued for the in-game character linked to your forum account
5. You receive it in game by typing ::claim

Fulfillment is never triggered by your browser alone reaching a "success" page — only by a verified payment confirmation. Delivery may take a short time after payment while it is processed.

3. Refunds

• Undelivered orders (paid but not yet fulfilled) can be refunded on request via a support ticket
• Delivered orders are generally final, since the digital benefit has already been granted to your account
• Refunds for delivered orders are considered case by case — e.g. accidental duplicate purchases, or a product that materially doesn't match its description
• Chargebacks filed instead of contacting support may result in the affected account being suspended pending resolution

4. EU/EEA digital content notice

If you are purchasing from the EU/EEA, applicable consumer law may give you a right to withdraw from a digital-content purchase within 14 days. By starting delivery of the purchased in-game benefit immediately (rather than waiting out the withdrawal period), and by acknowledging this at checkout, you agree that this withdrawal right does not apply once delivery has begun, consistent with the digital content exception under applicable EU consumer protection rules.

5. Pricing and availability

Prices are shown in USD unless stated otherwise. Products, pricing, and their contents may change or be discontinued at any time; changes do not affect orders already placed.

6. Errors and abuse

Purchases made using stolen payment methods, or obtained through exploiting a pricing or delivery error, may be reversed and the associated account suspended.

7. Contact

For a payment issue, missing delivery, or refund request, open a ticket under the "Payments" category on the Support page.